ProShield Multi-Line

Virtual PBX services for your business with 2 levels of security to choose from.

Best for consumer companies and resellers with many phone lines.

Product Features

  • Calling with Phone or Computer / CTI
  • Online Voicemailbox with E-mail Support
  • Pre- or Postpaid
  • Call rerouting
  • Parallel Signaling and Follow-me
  • Fax as PDF
  • Online Administration
  • Compatible with all SIP Phones and nearly all PBX Systems
  • Communications Manager - web based management GUI
  • Communications Manager User Portal - web portal for each User Extension
  • Internationalization with Multiple-Language Support
  • User Extensions
  • Feature Codes
  • Special Lines
  • Special Mailboxes
  • Multiple Phones per Extension
  • Virtual Extensions
  • Call Flip (Transfer to/from Mobile)
  • DIDs and Inbound Routes
  • Schedule Based Inbound Call Routing
  • Operator Managed Inbound Call Routing
  • Multi-level IVR / Auto Attendants
  • Outbound Routes
  • Automatic Trunk Failover
  • Music on Hold - System Wide or per User Extension
  • Extension Monitoring (presence or BLF)
  • Dialing Permissions (Groups and per
  • Extension)
  • Ring Groups
  • Hunt Lists (lists of Ring Groups)
  • Dial By Name Directory
  • Integration with Overhead Paging Systems
  • Phone-to-Phone Intercom
  • Corporate Contact Directory with Click-to-Call
  • CRM Integration! Screen Pops
  • Call Parking
  • Call Forwarding
  • Call Screening
  • Cali Recording
  • Voicemail to Email Forwarding
  • Message Waiting Indicator
  • Multiple Voicemail Folders
  • Web Access to Voicemail
  • Unified Inbox (Voicemail/Fax/Email)
  • Company Contacts with Click-to-Call
  • Personal Contacts with Click-to-Call
  • Voicemail Configuration
  • Find Me / Follow Me
  • Call Forwarding on Busy
  • Call Forwarding on No Answer
  • Do Not Disturb
  • Web Access to Voicemail Messages
  • Web Access to Recorded Calls
  • Selective Call Forwarding
  • Call Blocking
  • Selective Call Screening
  • One-touch Call Recording
  • Call Detail Records (CDR) with Click-to-Call
  • Outbound PDF to Fax via Web
  • Language Selection
  • Caller ID Modification
  • Distinctive Ring for Internal/External Calls
  • Attended Transfer
  • Blind Transfer
  • Call Parking
  • Group Call Pickup
  • Directed Call Pickup
  • Inbound Fax to Email (PDF)
  • Outbound PDF to Fax via Web
  • Music-on-Hold Management and Upload
  • Click-to-Call Recording of Voice Prompts
  • Shared and Personal Conference Rooms
  • Inbound and Outbound Conferences
  • Realtime Conference Monitoring and Management
  • ACD / Call Queues
  • Orderly Queue Handling
  • Call Recording
  • Local and Remote Agents (*)
  • Call Center Statistics (*)
  • Call Center Live Monitor (*)
  • Agent Live Panel (*)
  • Call Detail Records (CDR) Reporting
  • PBX usage statistics

2 Levels of Security to Choose from:

Basic Security Shield
(TLS/SIPS & SRTP)

With ProShield Multi-Line Basic, your phone line is secure with a Basic encryption from your device to our Globacom Carrier Grade Softswitch (GCGS) central platform.

Technical Details

ProShield Multi-Line Basic supports both encrypted signaling known as SIPS which can be SSL or TLS with signed certificates. ProShield Multi-Line Basic also supports encrypted audio/media known as SRTP. Typical convention is to have the unencrypted SIP control channel on UDP port 5060 (although the standards also allow for using TCP port 5060 as well), and an SSL encrypted or TLS encrypted SIP control channel known as SIPS on TCP port 5061.

SRTP is ideal for protecting Voice over IP traffic because it can be used in conjunction with header compression and has no effect on IP Quality of Service. This provides significant advantages, especially for voice traffic using low-bitrate voice codecs.

Basic vs. High Comparison:

ProShield Multi-Line Basic High
Phone Line/SIPS Account Checkmark Shield Checkmark Shield
VPN Checkmark Shield
Call Audio Scrambling
(Only available with ExecutiveShield)
Security Infographic

High Security Shield Shield
(TLS/SIPS, SRTP & VPN)

With ProShield Multi-Line High, your phone line is more secure with the same Basic encryption, plus VPN from your device to our Globacom Carrier Grade Softswitch (GCGS) central platform, providing a higher level of security.

Technical Details

ProShield Multi-Line High combines ProShield Single Line Basic, plus voice over IP (VoIP / Voice over Internet Protocol) and virtual private network technologies to offer a method for delivering secure voice. Because VoIP transmits digitized voice as a stream of data, the VoIP (Voice over Internet Protocol) VPN solution accomplishes voice encryption quite simply, applying standard data-encryption mechanisms. With ProShield Multi-Line High you have a VPN tunnel to our Datacenter in Switzerland. All calls can be tunneled both sides. Inside of the tunnel you have encrypted Voice and Signaling (TLS/SIP/SRTP).

Basic vs. High Comparison:

ProShield Multi-Line Basic High
Phone Line/SIPS Account Checkmark Shield Checkmark Shield
VPN Checkmark Shield
Call Audio Scrambling
(Only available with ExecutiveShield)
Security Infographic
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We are excited to offer three services with varying levels of security to protect your privacy:

GlobaSafeVoIP

Proshield Single-Line

Phone line/SIP Accounts services for your business with 2 levels of security to choose from.

Best for consumer companies and resellers for a single phone line

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GlobaSafeVoIP

Proshield Multi-Line

Virtual PBX services for your business with 2 levels of security to choose from.

Best for consumer companies and resellers for many phone lines

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GlobaSafeVoIP

ExecutiveShield (For single & multi-line protection)

Vitural PBX & Phone line/SIP Accounts exceeding all levels of international intelligence gathering.

For governments, financial and security organizations.

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GlobaVideo

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Virtual Conference Room services for your business with 2 levels of security to choose from.

Best for consumer companies, governments, financial and security organizations.

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GlobaTracker

Safe GPS Tracking

Real-Time Monitoring services to keep your people safe.

Best for consumer companies, governments, financial and security organizations.

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GlobaCloud

Safe Cloud Vault

Encrypted Data Storage services to keep your data safe.

Best for all.

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